FAQ

Berens Concierge Care preventive program includes lab tests, screenings and diagnostics that go beyond what is typically included in a basic physical exam. These tests, for example, have been shown to identify more people at risk for heart attack or stroke compared to standard cholesterol tests. These diagnostic and testing results in combination with one-on-one counseling with Dr Berens, will be used to develop your customized wellness plan. This proactive approach enables our team to create a clear picture of your current health risks while making a plan to minimize or prevent them when possible.

Yes. We accept Medicare. Our knowledgeable team can discuss your coverage benefits regarding Family Medicine and our specialties.

No. The annual fee pays for services not typically covered by your insurance and is not reimbursable by insurance.

The labs and diagnostics (such as the EKG, vision and hearing, body composition and spirometry as well) at their office.

Dr. Berens may check on patients at the hospital. This may include one or more visits, cell phone calls or discussions with relatives. Our practice will provide you and your family support you during your hospital stay. Remember, your physician may not automatically know that you are in the hospital, so please don’t hesitate to inform him or her.

If the Executive Exam and diagnostics were not performed, you may be eligible to receive a prorated refund. If you have received the testing, a refund is not available and any unpaid balance of the annual fee remains your responsibility. We are confident you will be very satisfied with the program and your overall healthcare experience.

We will usually treat your children (between the ages of X to X) for routine office visits or sick care without any additional membership fee. Please note that ALL aesthetics and select procedures are NOT included in the concierge plan. Also note that standard fees, insurance co-pays, coinsurance or deductibles may apply.

Dr. Berens may see your out-of-town guests for sick visits and urgent matters. Fees, insurance co-pays, coinsura

We limit our number of patients to ensure each one is provided with the attention and care they require. Members are accepted on a first-come, first-served basis. When our membership limit is reached, patients are welcome to join, a waiting list and will be contacted once a spot becomes available.

Your doctor will arrange for coverage. You will receive contact information for the covering physician as needed.

Yes. After you have received your annual wellness services, the yearly fee may be reimbursed by flexible spending accounts (FSAs), medical savings accounts (MSAs), health reimbursement accounts (HRAs), and health savings accounts (HSAs). If requested, your physician will provide you with a statement of services to present to your administrator as reimbursement may be sought through the FSA claim submission process. Please note that the fee cannot be paid using an FSA debit or credit card.

No. In most cases, the annual fee may be paid quarterly, semi-annually or annually, and you may use a major credit card or check. You can also set up convenient automatic payments through a checking or savings account electronic debit option.

For patients who itemize medical expenses on their tax returns, the annual fee may be deductible. Check with your tax advisor if you have specific questions.

1. Pay with a major credit card or debit card on autopay.
2. Pay in person via check or cash.

The annual fee starts at around $2,700. Patients can typically pay the fee quarterly, semi-annually and annually. The annual membership fee pays for the Berens Concierge Care Executive Exam and wellness services. This consists of comprehensive, advanced health screenings and diagnostic tests not typically covered by insurance.